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| Frequently Asked Questions |
| 1. Q:
What service and support could we share from cooperation with Rainbow Clothing? A: 1).Quick enquiry response and quotation within 3 hours for urgent enquiry, which could increase your buying efficiency sharply, and if you are importer, it also will be your important added score point to be your clients supplier choice because you're more professional, speedy and flexible to meet their request. 2).We could assure your each order will be performed timely and carefully, and give you status report every week, thus you no need to worry terrible order sleep on the desk in one month case happen again without any earlier notice. Then you could make New Products Arrival advertisement and show new products to your consumers more timely & earlier in advance of your competitor, and sell a good price. 3).Base on our over 10 years knitting garments production and export experience with lots of famous brand, it allow us to provide you more value-added service from patient quality clothing business handle procedure advice, size measurement drawing chart design to final cargo logistics, insurance organization and export documents application for favorable tax etc, which will help you save a lot of time, money and trouble indeed. A truly one-stop service for you! return to top |
| 2. Q:
As a new customer, I want to know the payment terms between
us. A: Normally the following 3 terms of payment are acceptable: 1).Irrevocable L/C at sight. 2).30% deposit by T/T when P/O placed, and 70% against shipping documents copy e-mailed to you. 3).For small order, Cash or T/T for full amount in advance. return to top |
| 3. Q:
How can I get the sample and catalogue? A: You can find much more fashionable styles from our professional website, as we update our styles every month. If you really want a catalogue, we will send you a CD-ROM catalogue together with samples. 1).In most cases, Samples are free of charge, while the freight should be paid by customer by CASH (by T/T in advance) or COLLECT PAID(supply courier account) 2).If samples are to make according to buyer's logo/idea, buyers have to pay new logo/idea design fee, after place order on us, design fee will return to buyers again return to top |
| 4. Q:
How long is the delivery time? A: Vary from 45 days to 60 days depending on the style and quantity of products ordered. return to top |
| 5.
Q: What is the minimum quantity of the
order? A: One piece order is welcome!The more you order, the cheaper price you will get! return to top |
6. Q: If I could buy some lot brand products show in your website and resell them in my shop? A: No and sorry! All trademarks shown here are for reference purpose only. They are the property of licensed owners, and we are not authorized to re-produce and sell items bearing such trademarks. return to top |
7. Q: What
else can I do to set up a partnership with Rainbow Clothing besides
sending inquiry? |
8. Q. What
if I want knitting garments in special design not show in web? |